Establishing Operational Foundations in a Faculty-Led Clinic: Workflow Design, Role Development, and Service Planning

Rebecca Wensmann, College of Saint Benedict and Saint John's University

Abstract

Creating a faculty-led clinic workflow, detailed job descriptions, and a clear list of services established a strong operational foundation for the Central MN faculty-led clinic’s launch. By aligning these core functions with community needs from day one, the clinic positioned itself to serve its population thoughtfully and effectively. Importantly, these resources were designed in flexible, editable formats, empowering clinic leaders and supervising faculty to adjust procedures and roles as the clinic and community evolved.