During the COVID-19 pandemic, healthcare networks and hospitals quickly mobilized to implement telehealth systems to reduce the risk of transmission during patient care visits. Based on interviews with 75 healthcare workers across 18 states, this research examines the benefits and challenges of widespread use of telehealth systems as a core component of healthcare delivery. While telehealth has proven to be useful for both patients and providers throughout the ongoing COVID-19 pandemic, it has brought to light inequalities and the technological barrier that telehealth brings affecting patient-provider relationships.
Kaluza, Abigail Marilyn, "Maintaining Patient-Provider Relationships in Times of Telehealth" (2022). Celebrating Scholarship and Creativity Day. 166.