Discussing difficult issues in the classroom is necessary preparation for engaged citizenship. A number of pedagogical practices used by the authors have produced open and constructive conversation. These practices, combined with modeling and encouragement by the professor and trust among classmates, give students opportunities to practice effective interpersonal conflict management, civility, and expand their understanding of the topic at hand.
Kramer, Jennifer Susan and Cook, Jeanne
"Tips for Conducting Difficult Classroom Discussions,"
Vol. 30, 114-123.
Available at: https://digitalcommons.csbsju.edu/headwaters/vol30/iss1/12